This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Privacy and Child Protection Policy

VitaminUSA, Inc. ("VitaminUSA") cares about the privacy of each user of its Web site ("user" or "you"), including those who trust us enough to place orders. In order to protect the privacy of its users, VitaminUSA has adopted the following policy:

I. General Information

When you use the Web site some basic general information is collected. This information is used to improve the Web site and make your use of the Web site as enjoyable and efficient as possible. Cookies are also used to help us determine the various services you use and the support you may need, and to help us detect and solve any problems you may have when using the Web site. This general information is used internally in connection with VitaminUSA's business, including VitaminUSA's personal, marketing and advertising efforts.

II. Personal Information

When you set up an account on the Web site or purchase an item from the Web site, we collect personal information (which you provide) that may include your: (i) first and last name; (ii) billing address; (iii) shipping address; (iv) other shipping addresses; (v) email address; (vi) phone number; (vii) credit card account number; (viii) items purchased from us; and (ix) browsing, buying and selling patterns (collectively, "Personal Information"). You can alter or update your Personal Information on the Web site by creating a new profile or changing your account information


A cookie is a text file stored on your computer's hard drive. Web sites create cookies to record information about your preferences, such as the items you add to your shopping cart, and for security reasons (see Credit Card Security below). Most cookies expire after a certain time period. The most popular browsers, such as Netscape Navigator and Internet Explorer, can be set to give you the option of accepting or rejecting all cookies. To shop online at VitaminUSA, your browser will need to be configured to accept cookies. Here's how to do it: In Netscape Navigator 4.x, click the Edit menu and select Preferences from the browser's drop-down menu. In the tree structure, click Advanced. Under Cookies, click "Accept only cookies that get sent back to the originating server" and "Warn me before accepting a cookie" (optional). In Internet Explorer 4.x, click the View menu and select Internet Options from the drop-down menu. Click the Advanced tab, scroll to the Security heading, and select "Prompt before accepting cookies." We suggest that you accept cookies only from Web sites created by companies you know and trust. If you wish, you may set your browser to reject all cookies and still view the site. Because our online ordering system requires cookies, you will not be able to order online, but you can still place an order by phone, fax or mail.

Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.

III. Use/Sharing of Personal Information

Your name, shipping and billing addresses, and credit card number(s) are used by VitaminUSA in order to provide you with the goods that you purchase on the Web site. We use your email address to provide you with information about your order and its status, and we may occasionally send out emails, including newsletters, to people who have placed an order online, offering them more great deals. Your phone number is used by VitaminUSA only in the event that our customer service representatives need to contact you about an order you have placed. Personal Information is used internally in connection with VitaminUSA's business, including VitaminUSA's promotional, marketing and advertising efforts, in a manner, which does not readily identify a user to any third party. VitaminUSA currently does not share with any third party any Personal Information that could readily identify any user. However, if we do not receive "Do Not Share" instructions from a user (see Preventing the use of Personal Information), we reserve the right to share or sell such users' Personal Information which could readily identify such user with or to third parties in connection with VitaminUSA's business, including creating and selling lists and user profile information. Notwithstanding the foregoing, VitaminUSA will not divulge any user's credit card information to any third party without such user's prior consent. Orders and Pricings VitaminUSA retains the rights to cancel any order at any time. If an order is cancelled, the proper credit will be issued back to the customer usually within 24 to 48 business hours. VitaminUSA retains the right to ship to only countries or addresses with which it feels are safe and non-fraudulent. Pricing and availability on our website is subject to change at any time without any notice.

Any errors on goods or orders received, or if wrong product was sent, or you believe your order was shorted some products, please contact us immediately for investigation and/or correction. This is a repeat business and customer service is a high priority. All such claims must be made within 30 days of receipt of your order. No Claims will be investigated after 30 days. Pricing or Typographical Errors We work hard to provide accurate product and pricing information. However, pricing or typographical errors may occur. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, VitaminUSA shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. If an item is incorrectly priced, we will either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.

Shipping and Handling; International Orders All prices displayed on are quoted in U.S. dollars and are valid and effective only within the United States, and such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges and state and local sales or use taxes that may apply to your order. If you place an order for shipment to an international address, you will be responsible for paying any taxes, tariffs, import or export duties, and other similar fees imposed on such orders. International shipment rates vary based on the entire package weight and final destination. Pricing on the Site does not include duties, insurance costs, tariffs, or value-added taxes. With respect to shipments of Products to consumers, wherever they may reside, title to Products and risk of loss shall pass to the buyer upon delivery of the Products to the common carrier. You are solely responsible for providing us with accurate shipping information, and in the event that any Product is returned to us as a result of your failure to do so, you shall be responsible for any additional shipping fees or other charges that may be applied.

Credit Card & Debit Card Payments When you place an order with VitaminUSA, your card will be "authorized" for the entire order amount. For some credit cards this will appear as if it was an actual charge however, it is simply an authorization of us setting the funds aside in your account to capture when your order ships.

A card "authorization" is provided to merchants upon the initial order to guarantee that the merchant will be able to charge a credit or debit card for the purchase amount when an order ships. This "authorization" will set aside funds on the credit or debit card to cover the purchase that was made. A credit or debit card "charge" is the actual transfer of funds from the credit card agency or bank to the merchant for the sale. If an order is not shipped or cancelled, the "authorization" will automatically be removed within 3 business days (depending on your individual bank) by the card company and those funds will be released back to your account.

* VitaminUSA is not responsible for any bank fees associated with authorization of debit cards regarding checking accounts.

Credit Card Security The Internet is a vast network of computers. Because the data passes from computer to computer, some Internet shoppers worry that unauthorized persons may intercept the data and gain access to credit card numbers, but shopping on a secure site is actually safer than handing a credit card to a waiter in a restaurant. Taking the steps below will lower the chances of interception of your credit card number: Limit your online shopping to Internet merchants, such as VitaminUSA, with sites equipped with Secure Sockets Layer (SSL) technology. SSL prevents unauthorized people from intercepting your data. h Use a browser, such as Netscape Navigator or Internet Explorer that supports SSL. These browsers show a symbol in the status bar, such as a key or lock, when you are on a site that uses SSL. Most banks will cover the cost of fraud resulting from unauthorized use of your credit card or may limit your liability. Credit card information collected by VitaminUSA is encrypted through Secure Sockets Layer before it is transmitted over the Internet. VitaminUSA fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities, and may in its sole discretion disclose Personal Information or other information to satisfy any law, regulation, subpoena, or government request. VitaminUSA reserves the right to release Personal Information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Use, even without a subpoena, warrant or court order, if we believe in our sole discretion that such disclosure is necessary or appropriate to operate the Web site, or to protect the rights or property of VitaminUSA, its affiliates, or any of their officers, directors, or employees, agents, third-party content providers, suppliers, sponsors, or licensors. VitaminUSA also reserves the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful.

IV. Preventing the Use of Personal Information

If you would like to make sure that we do not share your Personal Information with third parties, just use the Contact Us Form with a message that states, "Do not share personal information" in the subject field. Please provide your name, address and current email address in the message. If you do not want to receive promotional emails about VitaminUSA, please use the Contact Us form with a message that states, "Do not share personal information" in the subject field. Please provide your name, address and current email address in the message. Another way to let us know you do not want VitaminUSA to share any of your Personal Information with third parties is to "opt out" when setting up your account. When providing your account information, simply uncheck the box on the notice that asks whether you would like to receive email updates about our new features, services and special offers and we will not share your Personal Information with any third party, nor will we send you any promotional information via email.

V. Collecting Information From Children Younger than 18

VitaminUSA does not knowingly collect or use any Personal Information from children younger than 18 years of age without obtaining verifiable parental consent.

VitaminUSA Guarantee VitaminUSA Guarantees the lowest prices on the NOW Foods Products Vitamins and Mineral Dietary Supplements sold on the internet. If you can find Any NOW Food Vitamins and Minerals at a lower price on the internet. Let Us Know: Please email and furnish us with (1)The Web site URL address. (Example: (2)The web page within that website featuring the particular NOW Food product, that has a lower price than (Example: thanvitaminusa.html) (3)The web page within that website showing the actual address of the business selling the Now Food product cheaper than VitaminUSA. The web page must show a formal mailing address within the United States (Outside United States guarantee does not apply), with a zip code and a valid workable phone number. (Valid in this case means that when the phone number is inputted in the "" search engine. The returning information supplied by google must match the address supplied on the web page, other wise it is not valid and the lower price guarantee does not apply), (Example: (4)The web page within the website featuring the item that who price is not the lowest. (

The Now Food product must be identical in Count, Strength, and UPC Product code. This guarantee only applies to web internet sales of businesses based in the United States. The company offering Now Food Product at a price lower than VitaminUSA must be located in and shipping from a location with the United States otherwise the guarantee does not apply. After reviewing and verifying the all the information supplied in 1-4 above and confirming that the items offered are identical VitaminUSA will match the price of the competitor. This guarantee applies only to the NOW Foods Vitamins, Minerals and Herbal, Nutrition Supplements Product lines. This guarantee does not apply to the NOW Foods Food Products (Example: Flours, Sugar, Protein Bars, Butter, Milk and Teas )


VitaminUSA wants you to be aware that when you click on links (including advertising banners), which take you to third-party Web sites, you will be subject to such third parties' privacy policies. While we support the protection of privacy on the Internet, VitaminUSA expressly disclaims any and all liability for the actions of third parties, including without limitation actions relating to the use and/or disclosure of Personal Information by third parties. Our Privacy and Child Protection Policy is subject to change. In the event of any change, we will provide notice of such change on this page. If you have questions about this Privacy and Child Protection Policy, or believe that VitaminUSA has acted inconsistently with this statement, please contact us

Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.